Account and billing
Manage your account, login, plan, and payments.
29 articles
Account settings
Update your username, email, admins, and Workspaces.
- How to add an admin to your LinktreeInvite an admin to manage your Linktree with full access. Available on Pro and Premium plans.
- How to change your email addressChange your Linktree email address on the Account page, then verify the new address to keep your Linktree visible.
- How to change your usernameChange your Linktree username and URL from your Account page, how often you can change it, and what to update afterward.
- How to create multiple LinktreesCreate more than one Linktree with the same email and login, and switch between your Linktrees.
- How to delete your account or a single LinktreeDelete a single Linktree or your whole Linktree account from Account settings, and what happens to your links and data.
- How to manage your Linktree with AI toolsConnect AI tools like Claude and ChatGPT to your Linktree to manage links, update your bio, and check your Insights.
- Manage your Linktrees and teams with WorkspacesLearn how to create a Workspace, add Linktrees, invite your team, and manage roles and insights in one place.
Login and security
Log in, reset your password, and keep your account secure.
- About new login email notificationsLinktree emails you after every successful login. Learn what the new login notification shows and what to do if it wasn't you.
- About one-time login codesLearn why Linktree emails you a one-time login code instead of asking for a password, and how to create a password instead.
- How to protect your account from malwareRemove malware from your device, then reset your password and turn on multi-factor authentication to protect your Linktree account.
- How to reset your passwordReset your Linktree password from the password reset page, and what to do if the reset email doesn't arrive.
- Protect your Linktree account with MFA (Multi-factor Authentication)Turn on multi-factor authentication (MFA) with SMS or an authenticator app to add an extra layer of security to your Linktree account.
- What to do if you can't access your account emailLost access to the email on your Linktree account? Update it if you're logged in, recover a work or old email, or contact support.
- Why am I not getting my login code?Not getting your six-digit Linktree login code? Check your spam folder, resend the code, and confirm your email address.
- Why can't I log in to my account?Can't log in to Linktree? Check the login page, your email address, and password, and log in with email, Google, or Apple.
Plans and billing
Upgrade, cancel, and manage payments for your Linktree plan.
- About ads on Free LinktreesLearn how the limited test of ads on Free Linktrees works, who sees ads, and how to remove them.
- About paid plan featuresSee which features come with Linktree's Starter, Pro, and Premium plans, from design and links to Insights, integrations, and selling.
- About tax on Linktree plans in the US and CanadaWhy sales tax, GST/HST, QST, or PST is added to Linktree plans in the US and Canada, and how it's calculated.
- How to cancel your planCancel your Linktree plan from the Billing page. You keep paid features until your current billing period ends.
- How to change or remove your payment methodChange or remove the credit card or PayPal account you use to pay for your Linktree plan on the Billing page.
- How to download your invoicesDownload your paid Linktree invoices from the Invoices section of the Billing page in your Linktree Admin.
- How to upgrade multiple LinktreesUpgrade several Linktrees to a paid plan in one checkout from the Billing page.
- How to upgrade your planUpgrade to a Starter, Pro, or Premium plan on the web or in the Linktree app, and see which payment options you can use.
- Why did my payment fail?Why a Linktree plan payment fails: blocked online purchases, billing details that don't match, expired cards, or low funds.
- Why do I see a $1 charge after subscribing?The $1 charge after subscribing is a temporary pre-authorization hold by your bank. Learn what it is and how long it lasts.
Troubleshooting
Fix common issues with links, social platforms, and emails.
- Why am I not getting emails from Linktree?Not getting emails from Linktree? Check spam folders, verify your email address, and ask your email provider to allow our emails.
- Why can't I connect Instagram to my Linktree?Can't connect Instagram to Linktree? Switch to a Creator or Business account, or disconnect and reconnect your Instagram.
- Why is Instagram or TikTok warning me about my Linktree?Instagram or TikTok showing a warning when people open your Linktree? Learn why it happens and how to check your link works.
- Why isn't my link showing on my Linktree?Fix a link that isn't showing on your Linktree, plus the Enter a valid URL, Unsafe URL, and Google security warnings.
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